Ottoman Hotel Imperial-Special Category

Hotel was close to many tourist attractions. Staff were really friendly.

Amazing customer service, second to none. So friendly, helpful, and accommodating to our needs. And the location can't be beat regarding distance to the major historic sites in old town. We had a view of the Hagia Sophia right next door. Also close to public transportation for touring further field. Our room was clean, spacious, and comfortable. Some of the furnishings are looking a bit worn, but you hardly notice because everything else is so great. Breakfast was in a beautiful dining room, with lots of choices. A great choice for a mid-priced hotel. I highly recommend..

The room given to us was nice and big with a balcony attached to it. Room was clean and had no issues with anything in the room. The bathroom was big and had a marble shower area which was an excellent touch. Staff at the hotel was really good especially the breakfast staff women called Sevgi, she was brilliant and always asked if we needed anymore food. Reception people were also really good and helpful too. The location of the hotel is opposite the Hagia Sophia which is one of the best locations to stay here in Istanbul. I would 100% come back here again and would recommend this hotel to anyone staying in Istanbul.

Nightmare arrival in Sultanahmet very late rainy night from International Airport, the first week of Ramadan. Road blocks everywhere so visitors to Hagia Sophia Mosque could wander the streets safely after dark ie there were no cars in area of our hotel located on a small street adjoining the Mosque. (During Ramadan Muslims fast from daylight until sunset then families and friends get together to eat and break the fast in a meal called Iftar.) The taxi couldn’t use any roads near our hotel and suggested that we, an older couple, should walk up the hill dragging our 4 heavy pieces of luggage over the cobblestones. Out of the dark 4 handsome young Turkish men offered to drag our 4 suitcases up the hill to the hotel with us trailing behind. We were in love with Istanbul again! Ottoman Hotel staff were p concerned about our late arrival and made us so welcome. We learned that all hotels in the area collect their guests and luggage in buggies from any point they had been stopped at a barrier. We settled in quickly and enjoyed the ambience of a lovely old Ottoman Hotel. Breakfasts were wonderful,. served from the hotel’s Michelin starred restaurant/kitchen

Ottoman Imperial Hotel’s position, right besides Aya Sophia and within short walking distance from most must-see places in the Sultanahmet area is exceptionally convenient for anyone visiting Istanbul. The place is comfortable, clean and well cared for by the staff’s members. Breakfast, served at the care of the in-premises Mathba restaurant, Michelin Awarded, is varied and abundant, with some Turkish specialties along with the usual, and of the highest quality, international stuff. Each morning we’ve been asked if wanted some variation of the Omelette’s menu and with the attentive care of Sergi and Nisa, our plates were always full!🤗 Also Ōzgūr, Birol and their other colleagues have been of great help when asked for information about places or routes to go, and even helped us dealing with our transfer or tour guides, to make it easier for us to get best service! Well done, everyone and thanks! If we ever return to Istanbul, which we definitely hope, we’ll stay with you again! Grazie!🤗